ORDERING ONLINE

Is the Checkout Safe and Secure?
Completely. With an SSL-Certified store, we make sure that your personal data is completely safe at all times before, during and after purchase.

Does the Hydromax / HydroXtreme come with a warranty?
Yes, all Bathmate Hydromax Pumps come with a 2-year warranty for your hydropump from the manufacturer, keeping you safe against any malfunction. Just make sure to register your hydropump to activate your warranty.

SHIPPING & RETURNS

How long will it take for my order to arrive?
Orders are shipped on the same business day the order comes in. Shipping time varies between 2-5 business days but this may vary.

How much does shipping cost?
Shipping is $30.00 CAD (Canadian dollar) for Expedited Shipping USA
All products are priced in Canadian dollars on this website. So you are saving BIG on the cost of the pump at this time until we correct a few issues affecting our currency. So don’t worry. Even though it is $30 CAD, it equals just about $22 USD and you are still saving that on the cost of the product as those are in Canadian also. So it basically means shipping is free when you add it all up and do the conversion from CAD to USD. (we hope that wasn’t to confusing)

What is your return policy?
You may return any unopened product within 7 days of receipt for a refund, minus shipping costs. Please see the Return Policy for more information.